Contact
Get in touch
We are currently closed for the winter season.
Our 2025/2026 season runs from 11th October 2025 to 9th May 2026.
Our 2026/2027 season runs from 10th October 2026 to 15th May 2027
Our Bookings Team is available 7 days a week to assist with your travel planning from researching your experience through to booking a stay.
To speak with a member of the team please call:
0800 72 45 2278 (Freephone within New Zealand) or
+64 7 895 7181 from overseas, during business operation hours.
Alternatively, please complete the enquiry form below.
Business Operation Hours
Mid-October to mid-May: 6.30am - 6pm (7 days a week)
Mid-May to mid-October: 8am - 5pm (7 days a week)
Please note we are closed on Christmas Day and Boxing Day.
Your details
Top frequently asked questions
Yes. Please let us know in advance of your trip if you require a pick up
Yes. There is ample off-road free parking at the Forgotten World Motel which is base camp for Forgotten World Adventures and the departure point for most of our experiences.
Please drop us a line at bookings@fwa.co.nz or call us on +64 7 895 7181 to alert us to the problem and tell us the nature of your enquiry.
Please refer to our Payment and Cancellation/Refund Policy in our Terms and Conditions (link at bottom of our website).
We offer gift vouchers for a particular experience or for a monetary value. Please call us or email us at bookings@fwa.co.nz to purchase. You will soon be able to purchase gift vouchers on our website.
Journey into the heart of wild New Zealand