By Sheryle Henderson
“Being awarded the TripAdvisor Certificate of Excellence five years in a row and being inducted into the ‘Hall of Fame’ is a reflection on the entire Forgotten World Adventure team’s efforts and we’d like to thank all of our past clients who took the time to complete a review on TripAdvisor,” said Ian Balme, Managing Director. “Our goal is to have every adventurer depart having had such a good time, that they become a raving fan and tell all they meet about us. To date about 72% of our clients come to us via “word of mouth”. There is no better advertising than having your clients tell others of their awesome experience.
The Certificate of Excellence takes into account the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.